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Time in Milan by Rolex

Guidelines for the Public

  • The Season Programme is available free of charge from the Box Offices and reception desks. It can be mailed on receipt of the sum of  € 5 for residents in Italy and Europe, and € 10 for residents of other countries, payable by bank draft made out to “Fondazione Teatro alla Scala” and addressed to Ufficio Spedizioni, Teatro alla Scala, via Filodrammatici 2, 20121 Milano. 

  • Performance programmes are on sale at the Central and Evening Box Offices at the price of € 20 for “Don Carlo”, € 15 for all other operas, € 10 for ballets and € 5 for concerts. Performance programmes of previous seasons are sold at the Central Box Office at the price of € 5, subject to availability.

  • Filarmonica della Scala Orchestra Season. Tickets and subscriptions are on sale at the office of the “Associazione Orchestra Filarmonica della Scala”, piazza Diaz 6 (4thFloor). For further information, call +39 02.72.023.671 or +39 02.72.003.383 or visit www.filarmonica.it.

  • Milano Musica 2008-2009 Season: Tickets and subscriptions are sold at the Central Box Office of the Teatro alla Scala.

    Subscriptions
    From Tuesday 10 till Saturday 21 June 2008 and, from Monday 8 till Sunday 28 September. Open Monday to Saturday, 12 noon - 6 pm.

    Tickets
    From Monday 15 September while the festival takes place. OpenMonday to Saturday, 12 noon - 6 pm (on days of concerts, also on Sundays). On the day of the concerts the box office will also be open one hour before the start of the performance, in the auditorium where the concerts take place.

    For information: Box Office +39.02 861 147, 12 noon - 6 pm (during the opening periods).

Box Office Guidelines

  • Purchased tickets cannot be refunded or exchanged.
  • All prices shown in this programme include taxes.
  • The sale of tickets carried out by unauthorised persons is forbidden.
  • Tickets reserved and purchased via Internet, Automatic Telephone Booking and authorised sales agents carry the purchaser’s full name and address, while subscriptions carry the full name and address of the holder.
    In accordance with Italian Law 196/2003, the Theatre guarantees the confidentiality of personal information and that such information shall be used exclusively for the purposes of delivering tickets and/or subscriptions or for communications regarding the Theatre.
  • In case of loss of tickets or subscription cards, patrons should present themselves directly at the Evening Box Office on the day of the performance and  fill in a specific self-certification form, indicating the exact seats of the lost ticket or subscription. Only the holder of the ticket or subscription is entitled to make the request, by presenting him/herself directly at the Box Office.
  • It is not permitted to remain on the Box Office premises for more than such time as is necessary to purchase tickets.
  • Should a performance be cancelled, the tickets purchased for that performance shall be fully refunded directly at the Central Box Office - Duomo during the seven days following the scheduled date of the cancelled performance.

Theatre Guidelines

The Teatro alla Scala invites the public to respect the following guidelines:

  • All members of the audience must be in possession of a valid ticket or entrance pass, which must be kept available for inspection at all times and must be shown upon request to the Theatre Staff. Members of the audience are also required to occupy the seats allocated to them.
  • Access to the seating area is not permitted after the start of the performance. Latecomers will be asked to wait in the Foyer until the first break in the performance to take their seats.
  • Children under six are not allowed in the Theatre.
  • Gentlemen are kindly requested to wear evening dress for premieres. Gentlemen are in any case required to wear a jacket and tie at all performances. Items of clothing which do not comply with a proper theatre decorum shall not be accepted.
  • All umbrellas, hats, bags, photographic equipment, audio and video recorders and mobile phones must be left in the cloakroom. Gentlemen are kindly requested to leave overcoats and coats in the cloakroom. The cloakroom service is provided free of charge.
  • Please observe a correct behaviour and remain silent in the Theatre.
  • The use of mobile phones is prohibited in the Theatre.
  • Photography and any kind of recording of sound or pictures are prohibited in the Theatre.
  • In accordance with Law 584/75 smoking is prohibited on the Theatre premises.
  • All food and drinks must be consumed exclusively in the Theatre bars. It is forbidden to bring glasses and food into the auditorium and boxes.
  • Members of the audience are invited to refer to area inspectors or to the head usher if any problem or need should arise.

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