The time required to repair an element of the scenery meant that it was not possible to conduct the final two days of rehearsals, including the dress rehearsal, of the new opera A Dog's Heart in a satisfactory manner. In order to respect the artistic project of the show in every detail, the Management has hence decided that the first evening of 13 March shall be used to carry out the necessary dress rehearsal, and that the Premiere of A Dog's Heart shall take place at the second performance, on Saturday 16.
Teatro alla Scala apologizes to all its season ticket holders and to the audience of the first performance, and commits itself to fulfilling any request to transfer tickets to the remaining dates (16, 21, 27 March, 3 April).
Any requests for reimbursement may follow the different procedures summarized here below.
Refund Methods for tickets bought online, at the box-office, via telephone booking, the tickets must be mailed or handed back by 22 March 2013 to the Central Box Office (Galleria del Sagrato), Piazza del Duomo - 20121 Milan, open every day from 12 to 6 pm. Patrons bringing back the tickets will be refunded directly; those sending them by post will be mailed a bank draft to the address indicated by the patron.
Handing back the ticket allows you to replace it with another one of the same programmed show.
For Season ticket holders for the 2012/2013 Opera Season, Round D, a refund of the portion relating to the show will be made by cashier’s cheque, which will be sent to the address communicated at the time of subscription.
Any request to transfer tickets to another date must be sent by fax at +39 02 861 768 or by e-mail at the followinf address email@example.com. Transfer will be possible exclusively with seats of the same category, and is subject to availability.
For more information: Infotel Service +39 02 72 00 37 44